We offer complimentary skin consultations via telephone or Skype. Alternatively, you can contact us to ask us your question via Phone, Email or Facebook or Instagram Private Messaging. 

Customer Care 1300 624 648 Monday – Friday 9 a.m. – 5.30 p.m. AEST or contact us on enquires@ocinium.com

Limited personalised skin consultation with our brands founder, are available in Sydney.

For further further details and appointments click here. 

Yes, we do not formulate with parabens, propylene or butylene glycols, sulphates, silicones, mineral oils or petroleum.

Yes, we are accredited with Choose Cruelty Free Australia (CCF). We do not test ingredients or products on animals, or work with suppliers or parent companies of ingredients that test on animals.

Ocinium is certified with Vegan Australian Organisation. Our Luxe Lip balm contains beeswax and is not vegan. 

We do use some ingredients that are synthesised in the lab, like ascorbic acid esters, niacinamide and retinol as these are not available naturally.

We never use synthetic fragrances or phthalates. We use essential oils known for their therapeutic applications for skin and those that are non-sensitizing.

When it comes to retinol and pregnancy, choosing suitable skincare in pregnancy, pregnancy safe lotions and the use of retinol a cream in pregnancy, the topic still remains controversial. Retinol is a vitamin A derivative, often found in many cosmetics. Retinol must be converted in the skin to retinoic acid, they are around ten times less potent than tretinoin and are considered low risk, however, despite this their use in pregnancy is one to proceed with caution. We always recommend reviewing your vitamin A exposure during pregnancy, and speaking with your doctor about your concerns.

We use a retinol, vitamin a derivative, known as retinyl palmitate, at between 0.5-1% concentration. 

We have five products that contain retinol—Luminosity Vitamin C Serum, Elemental Vitamin A+C+E Serum and Immortelle Vitamin B3 Serum and Metamorphis Multi-Vitamin Cream.

For skincare during pregnancy, we have bundled our starter kit, a collection of products are formulated with ingredients focused on safely supporting the skin system throughout the various hormonal fluctuations/internal changes that occur in pregnancy and breastfeeding.

We use a vitamin C derivative, ascobyl tetraisopalmitate, at between 0.5-1%. We have three products that contain vitamin C—Luminosity Vitamin C Serum, Elemental Vitamin A+C+E Serum and Metamorphis Multi-Vitamin Cream.

We use retinol, a vitamin a derivative, known as retinyl palmitate, at between 0.5-1% concentration. 

We have five products that contain retinol—Luminosity Vitamin C Serum, Elemental Vitamin A+C+E Serum and Immortelle Vitamin B3 Serum and Metamorphis Multi-Vitamin Cream.

We use retinol, not retinoic acid, which most people—even those with sensitive skin—can tolerate. Since retinol must convert to retinoic acid, the trade-off is that visible improvements may be slower to emerge.

We moderate potential irritation by including vitamin e and sodium phytate, a powerful anti-inflammatory that allows us to use higher concentrations of retinol than you'll find in other retinol products. We use the other vitamins necessary for skin repair, vitamin C and vitamin E, to take advantage of the synergistic effect to be gained from using all three vitamin powerhouses together. The end solution is gentle antioxidant serums with retinol—it delivers results with continued use but without the irritation. As with any retinol product, be sure to wear sunscreen during the day, every day.

Ocinium formulations are preservative-free and paraben-free. We use combinations of natural preservatives including sodium levulinate, sodium anisate, vitamin E, rosemary oleoresin to protect the integrity of your skincare. We also use dark glass bottles, which serves to protect the product from degradation.